Returns and Refunds

Requesting an RMA

Write to us within 30 days of delivery and wait for an RMA number before shipping anything.

Returns without that number cannot be processed.

Condition Required

The rim has to be unfitted, undamaged and packed in its original full set.

Custom items that were installed, modified or scratched sit outside the return window.

Return Freight

Non-defective returns travel at the buyer’s cost.

Money Back

After inspection we refund to the original payment method within 7 business days.

Your provider then decides when the credit appears on your statement, and labour or fitting charges cannot be refunded.

Damaged on Arrival

Photograph the packaging and the wheel within 48 hours of delivery, then send them over.

We replace the item or refund it, depending on what you prefer.

Warranty Cover

A 3-year warranty covers manufacturing defects under normal use.

Accident damage, poor installation and normal wear are excluded.

Starting the Process

Send your order number with the photographs and we will take it from there.